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Tag Archives: DNDC

Customer Experience Is All About Contact at Sports Venues

Advanced contact center technology drives sales for sports venues by creating a personal customer experience that inspires loyalty among fans.


Source: Mitel

The 411 on Mass Notifications for Schools and Governments

The 411 on Mass Notifications for Schools and Governments

Governments and schools must meet state and federal safety rules like the new Kari’s Law on 911. Learn why on-site and mass notification are essential features.


Source: Mitel

Giving Machines a Voice in Manufacturing

Giving Machines a Voice in Manufacturing

Unified communications bridges the gap between IoT and the people who need to problem-solve.


Source: Mitel

What is Unified Communications and Collaboration and Why Should I Care?

What is unified communications and collaboration and why should I care?

The speed of business is putting pressure on organizations like never before. With unified communications and collaboration, you can address these challenges by helping people connect more efficiently and intuitively, improving business performance as a result.


Source: Mitel

IoT Gives Machines a Voice in Manufacturing

IoT Gives Machines a Voice in Manufacturing

Unified communications bridges the gap between IoT and people who need to problem-solve.


Source: Mitel

Taft School Saves Money, Moves to Cloud Communications

Taft School Saves Money, Moves to Cloud Communications

Connecticut’s Taft School, a private boarding and day school founded in 1890, was founded by Horace D. Taft with the goal of helping students not to be served, but to serve.
The school’s mission is to create well-rounded, engaged students, often focusing on service-based programs and many different types of abilities, including academic, artistic and athletic. Taft School is comprised of a diverse group, with 595 students from 44 countries with 129 faculty members.


Source: Mitel

How Schools Can Lower Total Cost of Ownership of Communications Systems

UC Tops the Class for Lowering K-12 Schools’ Total Cost of Ownership

A robust unified communications solution delivers a lower total cost of ownership for K-12 schools, meaning more room in your budget to meet students’ educational needs.


Source: Mitel

How Does a First-Time Fix in Field Services Affect Customer Experience?

How Does a First-Time Fix in Field Services Affect Customer Experience?

Field services companies work hard to fix customer issues quickly but according to data, clients value a customer experience that emphasizes a first-time fix over appointment times.


Source: Mitel

It’s Time for Healthcare Communications to Move to the Cloud

It’s Time for Healthcare Communications to Move to the Cloud

In addition to offering further functionality such as mobility, switching to a UCaaS model saves healthcare enterprises money and time, while boosting operating efficiencies and meeting stringent healthcare compliance requirements.


Source: Mitel

3 Questions You Might Be Asking About Hospitality Communications Systems

3 Questions You Might Be Asking About Hospitality Communications Systems

Hospitality communications systems are a long-term investment, and it’s important to find a solution that will grow and scale as your needs change.


Source: Mitel

How to Foster More Effective Team Collaboration and Communications

How to Foster More Effective Team Collaboration and Communications

By leveraging the most advanced communications and collaboration tools, you can improve the efficiency of daily communications between employees and with customers.


Source: Mitel

How the Smartphone Has Changed Customer Experience

How the Smartphone Has Changed Customer Experience

Thirty years ago, businesses drove technological advances. But today, consumers are driving technological advances. They are demanding the ability to interact with your business in the way that is most convenient for them.


Source: Mitel

The Key to Efficient Public Sector Communications? Interoperability

The Key to Efficient Public Sector Communications? Interoperability

Use API integration to connect disparate systems with a cloud-based application that delivers voice, text, images and video over secure Internet connections.


Source: Mitel

How Unified Communications Enables and Enhances Mass Notification

How Unified Communications Enables and Enhances Mass Notification

A high-quality unified communications system that delivers robust mass notifications does more than enhance safety. It improves productivity, interactions and agility too.


Source: Mitel

January 2018 Partner Blog Roundup

January 2018 Partner Blog Roundup

In this month’s partner blog roundup, we cover: phone system choices, inventory management and network downtime.


Source: Mitel