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Tag Archives: DNDC

Engage University Alumni with a Personalized Customer Experience

Engage University Alumni with a Personalized Customer Experience

Inspiring university alumni, local groups and partners to donate requires a contact center solution that streamlines a personalized customer experience.


Source: Mitel

5 Benefits of Cloud Communications People Can't Stop Talking About

5 Benefits of Cloud Communications People Can't Stop Talking About

Cloud communications is transforming businesses every day due to its flexibility and scalability.


Source: Mitel

Eight Ways Giving Machines a Voice Will Transform Field Services

Eight Ways Giving Machines a Voice Will Transform Field Services

Giving machines a voice in field services opens a world of possibility, including efficiency improvements and new revenue streams.


Source: Mitel

Seamless Collaboration Is the Future of Retail Supply Chains

Seamless Collaboration Is the Future of Retail Supply Chains

Retailers can ensure higher customer satisfaction by getting employees and suppliers on the same page. That means investing in collaboration technology.


Source: Mitel

How Technology Improves Customer Experience in Healthcare

How Technology Improves Customer Experience in Healthcare

Poor patient-to-provider communications translates into higher costs and lower profit for healthcare providers. But technology improves the customer experience.


Source: Mitel

The Benefits of SIP Trunking for Hotels

The Benefits of SIP Trunking for Hotels

By leveraging advances in technology to meet guest expectations while also lowering costs, SIP trunking is a cost-effective communications solution for hotels.


Source: Mitel

Make the Business Case for Cloud Communications

Make the Business Case for Cloud Communications

You might think your business needs to move to the cloud but how can you prove it? In this post we show you how to make a business case for cloud communications


Source: Mitel

Managing Your Sports Team While on the Go

Managing Your Sports Team While on the Go

Sports professionals travel extensively, making collaboration exceptionally difficult. A unified communications solution that supports mobility is a game-changer.


Source: Mitel

Field Techs Use Automation to Become More Efficient

Field Techs Use Automation to Become More Efficient

Technologies like automation and embedded communications have the potential to transform both the workflow and the customer experience.


Source: Mitel

Breaking Down Communications Silos in Manufacturing

Breaking Down Communications Silos in Manufacturing

In manufacturing, information is often stuck in silos. With unified communications, collaboration can occur anywhere, on any device, with the same set of tools.


Source: Mitel

How Omnichannel Customer Experience Gives Retailers an Edge

How Omnichannel Customer Experience Gives Retailers an Edge

Digital has transformed how consumers discover, research and buy. But by delivering an omnichannel customer experience, retailers compete effectively against the eCommerce giants.


Source: Mitel

Collaboration Tools Help Medical Teams Improve Patient Outcomes

Collaboration Tools Help Medical Teams Improve Patient Outcomes

Inefficient collaboration hinders the ability of healthcare teams to provide care. By improving collaboration tools, they can improve patient outcomes.


Source: Mitel

The Secret to Managing Multiple Hotels? Unified Communications

The Secret to Managing Multiple Hotels? Unified Communications

Hospitality IT teams can ensure a smooth transition when absorbing a new hotel chain into their portfolio by deploying unified communications.


Source: Mitel

Frost & Sullivan: Mitel A Growth Excellence Leader in UCC Market

Mitel earned Frost & Sullivan’s 2017 North American Growth Excellence Leadership Award for its successful organic growth while expanding through UCC mergers and acquisitions.


Source: Mitel

Customer Experience Is All About Contact at Sports Venues

Advanced contact center technology drives sales for sports venues by creating a personal customer experience that inspires loyalty among fans.


Source: Mitel