How Can Large Enterprises be Agile Like Small Businesses?

Digital transformation is putting large enterprises in a better position than ever to take advantage of tools that help them be nimble.


Source: Mitel

10 Reasons Companies are Moving Communications to the Cloud in 2017

10 Reasons Companies are Moving Communications to the Cloud Today

You’ve probably heard about the cloud but why exactly are so many businesses moving communications to the cloud today? Here are 10 real-world reasons


Source: Mitel

Six Steps to Make the Most of Your Communications Investment

Do you feel unsure about your business communications provider? Mitel can guide you through your digital transformation to future-proof your investment.


Source: Mitel

Why Digital Transformation is Keeping Your CIO Up at Night

The role of a CIO has changed over the years, but one thing will remain: digital transformation is here to stay.


Source: Mitel

How Mitel Secure Collaboration Helped First Responders at the Super Bowl®

First responder using Mitel Secure Collaboration

By embracing digital transformation, first responders connected over voice, text and using images with Mitel Secure Collaboration at the Super Bowl®.


Source: Mitel

Using Unified Communications and Collaboration Between Organizations

Using Unified Communications and Collaboration Between Organizations

How do you keep your team connected when you’re collaborating between and across companies, organizations, vendors, and institutions?


Source: Mitel

Mitel Named a Leader in Gartner Magic Quadrant for Unified Communications for Fourth Consecutive Year

Mitel Named a Leader in Gartner Magic Quadrant for Unified Communications for Fourth Consecutive Year
Source: Mitel 2

The New Rules For Skills-Based Routing to Improve Your Customer Experience

Contact center

Digital transformation has changed the way skills-based routing is implemented in modern contact centers. Mitel’s customer experience expert Matthew Clare explains.


Source: Mitel

Meet the MiVoice 400 Hospitality: The Secret to Increasing Hotel ADR

Meet the MiVoice 400 Hospitality: The Secret to Increasing Hotel ADR

The key to exceeding guest expectations is ensuring that the many moving parts in a hotel are connected seamlessly.


Source: Mitel

Choosing the Right Network Performance Tool Part 3: Best Practices

Choosing the Right Network Performance Tool Part 3: Best Practices

Your UCC network performance depends on vendor-specific troubleshooting, testing and analytics tools. Here’s how to monitor without multiple dashboards.


Source: Mitel

The Latest Desk Phones Improve Productivity and Make Communicating Easy

MiVoice 6900 IP series

The MiVoice 6900 IP series desk phones harness the consumerization of IT to bring enhanced Bluetooth functionality.


Source: Mitel

Avaya End of Support for the CS1000: How It Affects the Public Sector

Avaya End of Support for the CS1000: How It Affects the Public Sector

What do you need to know about Avaya ending support for the CS1000M? How can you replace the CS1000M? Find out here.


Source: Mitel

Upcoming Webinar: Marrying IoT and Unified Communications

Upcoming Webinar: Marrying IoT and Unified Communications

Webinar: See how integrating IoT with UC can leverage investments you’ve already made.


Source: Mitel

Choosing the Right Network Performance Tool Part 2: Mitel Networks Need Mitel UC Monitoring

Choosing the Right Network Performance Tool Part 2: Mitel Networks Need Mitel UC

Voice traffic creates different demands on a network than data, so it’s important to look at how “all in one” tools compare to specialized monitoring.


Source: Mitel

Choosing the Right Network Performance Tool Part 1: Manage Like a Boss

The right network performance tool will identify voice call quality threats before problems even arise.


Source: Mitel