Computerworld Names Mitel CIO Jamshid Rezaei a Premier 100 Technology Leader for 2017

Computerworld Names Mitel CIO Jamshid Rezaei a Premier 100 Technology Leader for 2017
Source: Mitel 2

December 2016 Partner Blog Roundup

Mitel Partner Blog Roundup

In this month’s partner blog roundup, we cover: Digital transformation and network readiness, next generation WAN services, phone password security and overtime pay eligibility.


Source: Mitel

What Mobile Network Operators Need to Know about VoLTE, Cloud and 5G

Ian Pattison VoLTE, Cloud and 5G

5G Asia is a future-focused event that explores the latest innovations in LTE and 5G. Watch Mitel’s Ian Pattison interview about VoLTE, Cloud and 5G.


Source: Mitel

Mitel Appoints Pierre-Jean Châlon as SVP of APAC Sales

Mitel Appoints Pierre-Jean Châlon as SVP of APAC Sales
Source: Mitel 2

Cloud Communications Basics: What You Need to Know

Cloud Communications

Cloud communications, also known as unified communications as a service (UCaaS) or hosted communications, is the newest option in business communications.


Source: Mitel

Seven Things to Consider Before Moving to a Cloud-Based Contact Center

Cloud-Based Contact Center

Shifting customer service operations to a cloud-based model requires careful planning. Check out these seven key points before you start your transition process


Source: Mitel

Everything You Need to Know about 2017 IT Salaries

It’s that time of year. Budgets. Planning. Expanding. Hiring. Check out these resources from many of the authorities on IT salaries for everything you need.


Source: Mitel

How the Latest Call Recording and Quality Management Solutions Can Make a Big Impact on Your Contact Center

Call Recording and Quality Management Solutions for Contact Centers

Call recording and quality management solutions can make a big impact on your contact center by ensuring an optimal customer experience every time.


Source: Mitel

Mitel Enhances the Reliability of Cloud-Based Business Communications and Collaboration Services

Mitel Enhances the Reliability of Cloud-Based Business Communications and Collaboration Services
Source: Mitel 2

Using Behavioral Economics to Improve Field Services

Using Behavioral Economics to Improve Field Services

Learn how your company can use behavioral economics to potentially improve perceptions your customers have of your company and service.


Source: Mitel

Inbox Zero: Productivity Enhancer or Productivity Killer?

Inbox Zero

Email. It doesn’t matter if you love it or hate it because most of us can’t live without it. Today, we want to explore the pros and cons of inbox zero


Source: Mitel

Simplify Geographically Distributed Communications Systems with Mitel World Cloud

Mitel World Cloud

The Mitel World Cloud breaks down the barriers of international communications by delivering a real-time voice, video, and messaging around the world


Source: Mitel

Ottawa Senators Score Speed and Agility With Real-Time Communications Solution From Mitel

Ottawa Senators Score Speed and Agility With Real-Time Communications Solution From Mitel
Source: Mitel 2

The Top Advantages and Disadvantages of Cloud Hosted PBX Systems

The Top Advantages and Disadvantages of Cloud Hosted PBX Systems

Discover the advantages and disadvantages of a hosted PBX system vs on-premises PBX. Weigh the pros and cons and decide if a cloud system is right for your business.


Source: Mitel

5 Benefits of SIP-DECT in Hospitality Environments

SIP DECT Hospitality

Today, let’s turn our focus to the benefits of SIP-DECT in the customer-service oriented hospitality landscape with these 5 benefits of SIP-DECT


Source: Mitel